State of the Upwork
Continuing the work originally published by Aaron Melton at Ascend Automation Agency.
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May 2026

Per-month text deep dive.

State of the Upwork · Redwater Revenue edition. Continued from work originally published by Aaron Melton at Ascend Automation Agency. Same taxonomy, same voice, same emoji legend — now with AI-tier tracking added on top.

Upwork Automation Market: Platform & Application Comparison

May 2026 Analysis

Report Date: June 2026 Data Period: May 2025 - May 2026 (13 months) Total Jobs Analyzed: 57,665


Executive Summary

May 2026 broke pattern in multiple directions at once. Volume recovered to 3,879 jobs (+6.4% MoM), erasing April's contraction and returning the market to the 3,900-job band that March established. Average rates surged to $44.10/hr (+11.7% MoM)—an all-time high, eclipsing February's $43.27 peak and resetting the rate ceiling. High-paying jobs ($75+) climbed to 179, also a new all-time high. But the platform mix tells a different story: Zapier collapsed -42.8% to 1,021 jobs, n8n collapsed -35.7% to 805 jobs, and Make.com dropped -18.3% to 638 jobs—the steepest single-month platform declines in tracking history.

The headline stories: GoHighLevel exploded +54.9% to 1,064 jobs—the first time any single application has crossed 1,000 monthly mentions, and now exceeding n8n and Make.com in raw volume. The AI tier is now a measurable category: Claude/Anthropic appears in 663 jobs (17.1% of the market), OpenAI/GPT in 634 (16.3%), AI Agents in 477 (12.3%), and RAG in 378 (9.7%). Power Automate more than doubled to 73 jobs (+143.3% MoM), the largest percentage gain of any tracked platform. The premium tier hit a new ceiling: 31 ultra-premium ($150+) jobs and 179 high-paying jobs, both monthly records.

Key May Insight: May 2026 is the first month where the platform-only frame fails to describe the market. The named-platform decline (Zapier/n8n/Make.com all down 18-43%) coincides with the AI-tier emergence (Claude/OpenAI/Agents/RAG each materially measurable) and a record rate ceiling ($44.10/hr, 179 jobs at $75+). The work didn't disappear—it migrated. Jobs are being framed by outcome (AI agent, autonomous system, Claude integration) rather than by tool (Zapier, n8n). Anyone whose positioning still leads with "I build in [platform]" is now competing for a shrinking slice of the visible market while AI-framed work captures the premium tier.


Platform Comparison: Thirteen-Month Evolution

Major Automation Platforms

PlatformMay'25JunJulAugSepOctNovDecJanFebMarAprMay'26Apr MoMTotal Growth
Zapier2,2362,5542,7962,6632,2332,1321,6621,7531,7671,7211,8271,7851,021💥 -42.8%💥 -54.3%
n8n1,3191,7941,9842,1552,0992,0241,7291,6631,5351,4031,4651,252805💥 -35.7%💥 -39.0%
Make.com1,1431,2781,4291,1749671,027811751725743806781638💥 -18.3%💥 -44.2%
Power Automate29302847334220283722293073🚀 +143.3%🚀 +151.7%

Status Indicators:

  • 🚀 Strong Growth (>10%)
  • 🟢 Stable/Growth (0-10%)
  • 🟡 Slight Decline (0-5%)
  • 📉 Declining (>5%)
  • 💥 Collapse (>10% single month or >20% total)

Platform Analysis

Zapier (Largest Single-Month Decline in Tracking History)

  • Current: 1,021 jobs (35.1% market share among the four platforms)
  • Trend: -42.8% MoM, largest single-month decline ever recorded for any tracked platform
  • Total: -54.3% since May 2025—now less than half its baseline volume
  • Assessment: The leader's absolute dominance has broken. Share dropped from 47.0% to 35.1% in one month.
  • Recommendation: Zapier is no longer a safe default. The platform retains the largest volume, but the trajectory has fundamentally changed. Treat as one ingredient, not the foundation.

n8n (Collapse Confirmed)

  • Current: 805 jobs (27.7% platform share)
  • Trend: -35.7% MoM, second consecutive double-digit decline (-14.5% in April)
  • Total: -39.0% since May 2025, deepening April's pivot from a +11.0% peak into outright collapse
  • Assessment: Two months ago n8n had positive total growth. The platform has lost 660 jobs in 60 days.
  • Recommendation: Premium n8n technical work still exists, but the broad n8n market is shrinking fast. Specialists with AI-integration framing will survive; pure n8n generalists will not.

Make.com (Smallest Decline Among Big Three)

  • Current: 638 jobs (21.9% platform share)
  • Trend: -18.3% MoM, ending the brief two-month recovery (+2.5%, +8.1%)
  • Total: -44.2% since May 2025
  • Assessment: The least-bad performer among the big three is small consolation when all three collapsed simultaneously
  • Recommendation: Secondary platform at best; the recovery thesis is dead

Power Automate (Outlier Surge)

  • Current: 73 jobs (2.5% platform share)
  • Trend: +143.3% MoM, more than doubling from 30 to 73
  • Total: +151.7% since May 2025, first sustained breakout
  • Assessment: Still small in absolute terms but the only platform growing. Microsoft enterprise/Copilot bundle effects appear to be reaching automation budgets.
  • Recommendation: Worth monitoring monthly. If the +73 number repeats in June, Power Automate has become a legitimate fourth lane.

Application Ecosystem: May 2026

Top 15 Applications by Job Volume

ApplicationMay'25JunJulAugSepOctNovDecJanFebMarAprMay'26Apr MoMTotalStatus
GoHighLevel5616476826476626595795626455856936871,064🚀 +54.9%🚀 +89.7%All-time high, crossed 1,000
Google Sheets786931984815719726597552537495526532468📉 -12.0%💥 -40.5%New low
Airtable666779916731604611505492467424435447374📉 -16.3%💥 -43.8%Resumed decline
HubSpot334396412490450447346333350349375378312📉 -17.5%🟡 -6.6%First negative total
Slack482485625519460461354321307316336323277📉 -14.2%💥 -42.5%Sustained erosion
Excel494564602626549568403382316280251235275🚀 +17.0%💥 -44.3%Bounce off floor
Notion433537592483325414321341273243229230197📉 -14.3%💥 -54.5%New low
Monday.com10813314112598971019010210110411191📉 -18.0%📉 -15.7%Broke stability
Zoho1031131751631241411281228212010111981📉 -31.9%📉 -21.4%Sharp reversal
Salesforce871211101461491068196881108810271📉 -30.4%📉 -18.4%Recovery erased
ClickUp19518625119916618213516914613411210396📉 -6.8%💥 -50.8%Half of baseline
QuickBooks72112108123939579647773949569📉 -27.4%🟡 -4.2%Q1 surge unwound
Asana809992100939767716465497245📉 -37.5%💥 -43.8%Resumed decline
Xero35446058435140343037434223📉 -45.2%💥 -34.3%Accounting demand cleared
Trello75879478755548472624314114💥 -65.9%💥 -81.3%Approaching extinction

CRM Platform Deep Dive

Dedicated CRM Systems

CRMMay'25Apr'26May'26Apr→MayTotal GrowthMarket Assessment
GoHighLevel5616871,064+54.9%+89.7%First application to cross 1,000 monthly mentions
HubSpot334378312-17.5%-6.6%First negative total since tracking began
Zoho10311981-31.9%-21.4%April's rebound fully reversed
Salesforce8710271-30.4%-18.4%Recovery erased

Key Insight: The CRM category bifurcated. GoHighLevel decoupled entirely from every other tracked application—gaining 377 jobs while every other CRM and platform contracted. At 1,064 jobs, GoHighLevel is now larger than n8n (805), larger than Make.com (638), and represents 27.4% of all jobs analyzed in May. Meanwhile, HubSpot crossed into negative total growth for the first time, and the Salesforce/Zoho recoveries from April collapsed in a single month. The narrative "all four dedicated CRMs positive since May 2025" survived exactly one month before fracturing. The question now is whether GoHighLevel's surge represents agency-channel saturation pulling forward a year of demand, or a structural shift in how small-business automation work is being framed.

Generic "CRM" Mentions

MonthMentionsChange
May 20251,202Baseline
March 20261,436Prior peak
April 20261,379-4.0% MoM
May 20261,425+3.3% MoM, +18.6% since May 2025

Generic CRM mentions bounced back to 1,425, near March's all-time high. CRM as a category—generic mentions plus GoHighLevel—is the single resilient theme in an otherwise contracting market.

Alternative CRM Solutions

ApplicationMay'25May'26ChangeAssessment
Airtable666374-43.8%Resumed structural decline
Notion433197-54.5%New tracking low
ClickUp19596-50.8%Below half of baseline
Monday.com10891-15.7%Stability broken

Combined Alternative CRMs: 758 jobs (May 2026) vs 1,402 jobs (May 2025) = -45.9%

Insight: Alternative CRMs as a category have lost nearly half their volume in 13 months. The dedicated-vs-alternative gap is no longer a gap—it's a chasm. GoHighLevel alone (1,064 jobs) now represents more demand than all four tracked alternative CRMs combined (758 jobs). Monday.com finally broke its run of stability with a -18.0% month, confirming that the alternative-CRM category has no defensive players left.


AI Tier: New Baseline (First Month of Tracking)

Starting May 2026, this report tracks AI-specific keyword categories alongside named-platform mentions. The numbers below establish the baseline against which future months will be measured—they are not month-over-month comparisons.

AI Category Volume — May 2026

CategoryMentionsShare of Total JobsNotes
Claude/Anthropic66317.1%Largest AI category; matches GoHighLevel scale
OpenAI/GPT63416.3%Effectively tied with Claude
AI Agents47712.3%Agentic systems / autonomous agents framing
RAG3789.7%Retrieval-augmented generation as standard requirement
Voice AI2376.1%Vapi / Retell / ElevenLabs ecosystem
MCP802.1%Model Context Protocol—new but already measurable
LangChain661.7%Framework demand modest
AI Builders441.1%Lindy / Bardeen / Relevance AI / Gumloop / CrewAI
Vector DBs431.1%Pinecone / Weaviate / Chroma / Qdrant
Embeddings130.3%Lowest volume; typically embedded within RAG work

Key AI Tier Insight: Claude/Anthropic (663) and OpenAI/GPT (634) are now each larger than Make.com (638) by job volume. The two leading AI vendor categories are effectively tied, suggesting the market has not yet consolidated around a single LLM provider. AI Agents at 477 jobs—12.3% of the market—signals that "agent" has crossed from buzzword to job-spec requirement. RAG at 378 confirms retrieval architecture is now a standard ask, not a specialty. The visible automation market in May 2026 is roughly 30% AI-framed (combining Claude, OpenAI, Agents, RAG with overlap noted), a category that did not appear in any prior report.

Recommendation: Specialists positioning on Claude or OpenAI specifically (rather than "AI" generically) capture the highest end of the rate distribution—May's premium examples include $500/hr Python automation, $250/hr Claude Code Coach, $250/hr AI Agentic Systems, $200/hr Claude AI Specialist, and $150/hr Claude API Pipeline. Voice AI at 237 jobs is the next tier worth specializing into.


May Market Dynamics

Volume Recovers but Mix Inverts

Volume Trends:

  • July 2025 Peak: 5,522 jobs
  • February 2026 Low: 3,690 jobs
  • April 2026: 3,645 jobs (second-lowest)
  • May 2026: 3,879 jobs (+6.4% MoM, -29.8% from peak)

Assessment: Total volume looks healthy and consistent with the 3,800-4,000 equilibrium band suggested last month. But the composition is upside-down compared to every prior month. Named-platform mentions collapsed while AI-keyword mentions emerged at scale. The market didn't shrink—it relabeled itself.

Rates Hit New All-Time High

MonthAvg RateMedianHigh-Paying Count ($75+)Premium ShareTrend
May 2025$39.10/hr1533.6%Baseline
December 2025$37.58/hr1443.7%Rate trough
January 2026$40.20/hr1654.2%First all-time high
February 2026$43.27/hr1704.6%Prior peak
March 2026$40.66/hr1674.2%Correction
April 2026$39.46/hr1393.8%Below $40
May 2026$44.10/hr$39.001794.6%All-time high

Analysis: The April "round-trip back to baseline" narrative is overturned. May's $44.10 is a fresh all-time high, +11.7% MoM and +12.8% since May 2025. High-paying jobs ($75+) hit 179, also a tracking record. Median rate of $39.00 sits cleanly below the average—a $5.10 gap between average and median signals the premium tail is doing the work. The middle of the market remains around $39, but the top end is wider and richer than ever. Ultra-premium ($150+) jobs hit 31, the highest count tracked.

Platform Leadership: Composition Breakdown

PlatformApril 2026May 2026Share Change
Zapier1,785 (47.0%)1,021 (39.5%)-7.5 pts
n8n1,252 (33.0%)805 (31.1%)-1.9 pts
Make.com781 (20.6%)638 (24.7%)+4.1 pts
Power Automate30 (0.8%)73 (2.8%)+2.0 pts

(Shares calculated against the four-platform total.)

Zapier shed 7.5 share points in a single month—the largest single-month share movement ever recorded. Make.com and Power Automate gained share by declining less or growing. But the more important number lives outside this table: total named-platform mentions (Zapier + n8n + Make.com + Power Automate) fell from 3,848 in April to 2,537 in May, a -34.1% drop. Meanwhile, total AI-keyword mentions exceeded 2,600. The center of gravity moved from named platforms to AI categories in one month.

May Winners and Losers

Applications and Categories with May MoM Growth:

  • GoHighLevel: +54.9% (1,064 jobs)—first single application above 1,000 mentions
  • Power Automate: +143.3% (73 jobs)—small base but record-setting growth rate
  • Excel: +17.0% (275 jobs)—bounce off April's floor, still -44.3% total
  • AI categories (new baseline): Claude 663, OpenAI 634, Agents 477, RAG 378

Applications with May Declines:

  • Trello: -65.9% (14 jobs)—near extinction
  • Xero: -45.2% (23 jobs)—Q1 accounting demand fully cleared
  • Asana: -37.5% (45 jobs)—April's bounce fully reversed
  • Zoho: -31.9% (81 jobs)—recovery erased
  • Salesforce: -30.4% (71 jobs)—recovery erased
  • QuickBooks: -27.4% (69 jobs)—Q1 surge unwound
  • Monday.com: -18.0% (91 jobs)—stability broken
  • HubSpot: -17.5% (312 jobs)—first negative-total month
  • Airtable: -16.3% (374 jobs)—resumed structural decline
  • Notion: -14.3% (197 jobs)—new tracking low
  • Slack: -14.2% (277 jobs)—sustained erosion
  • Google Sheets: -12.0% (468 jobs)—new low
  • ClickUp: -6.8% (96 jobs)—below half of baseline

Strategic Recommendations

Platform Strategy for Q2-Q3 2026

1. Zapier: No Longer the Default

  • 1,021 jobs (-42.8% MoM, -54.3% since May 2025)
  • Lost 7.5 share points in one month
  • Largest single-month decline of any tracked platform

Recommendation: Stay competent in Zapier, but stop leading with it. Zapier is now an ingredient in a stack, not the stack.

2. n8n: Premium-Only Survival

  • 805 jobs (-35.7% MoM, -39.0% since May 2025)
  • Two months ago this number was 1,465. The platform has lost 45% of its volume in 60 days.

Recommendation: Pair n8n with AI/Claude/Agents framing or step aside. Pure n8n generalist positioning no longer maps to where the buyers are.

3. Make.com: Floor Unknown

  • 638 jobs (-18.3% MoM, -44.2% since May 2025)
  • Smallest decline among big-three only because the others fell harder

Recommendation: Secondary platform; do not specialize here

4. Power Automate: Watch Closely

  • 73 jobs (+143.3% MoM, +151.7% since May 2025)
  • The only platform growing—possibly Microsoft Copilot bundle pulling enterprise budget into Power Automate

Recommendation: Worth a learning investment for anyone in enterprise-Microsoft accounts. If June repeats this number, Power Automate is structurally back.

5. GoHighLevel: The New Lane

  • 1,064 jobs (+54.9% MoM, +89.7% since May 2025)
  • First application to cross 1,000 monthly mentions
  • Larger than n8n and Make.com in absolute volume

Recommendation: GoHighLevel + agency vertical is now the highest-volume specialization in the market. Treat as a primary positioning, not a complement.

Application Strategy

High-Value Specializations:

  1. Claude/OpenAI AI Engineer ($150-500/hr)

    • May's premium examples lead with Claude—Code Coach $250/hr, AI Specialist $200/hr, API Pipeline $150/hr, Autonomous Agent $150/hr
    • Two-vendor competence (Claude + OpenAI) captures the broadest demand
  2. AI Agent Architect ($200-500/hr)

    • 477 jobs explicitly framed as "agent" / "agentic" work
    • The premium examples named "Agentic Systems," "Autonomous Agents," "Agent Development"
    • Highest-paying single category in the market
  3. GoHighLevel + Agency Vertical ($75-150/hr)

    • 1,064 jobs, +89.7% since May 2025
    • The volume is here. The competition is also here. Specialize within a sub-vertical (med spa, fitness, real estate, home services).
  4. RAG / Vector / Knowledge Systems ($100-250/hr)

    • 378 RAG jobs + 43 Vector DB jobs
    • Often packaged with Claude/OpenAI work; standalone specialization is viable
  5. Voice AI ($100-200/hr)

    • 237 jobs in Voice AI category (Vapi/Retell/ElevenLabs)
    • Less crowded than text-LLM work, growing premium tier

Avoid/Deprioritize:

  • Excel-only, Notion-only, ClickUp-only, Trello-only—all between -40% and -81% since May 2025
  • Pure-platform generalist (Zapier-only, n8n-only)—the market has stopped asking for it
  • Project-management-tool specialization (Asana, Monday, ClickUp)—category contracting across the board

Rate Strategy for Q2-Q3 2026

Current Market:

  • Average: $44.10/hr (all-time high)
  • Median: $39.00/hr (premium tail driving the average)
  • High-paying jobs ($75+): 179 (all-time high)
  • Ultra-premium ($150+): 31 jobs (all-time high)
  • Max rate: $999/hr

Positioning:

  • Entry: $25-40/hr (421 jobs—still the largest bucket, still avoid)
  • Mid-tier: $40-60/hr (283 jobs)
  • Experienced: $60-75/hr (304 jobs, requires specialization)
  • Specialist: $75-130/hr (CRM + AI or platform + AI)
  • Premium: $130-300/hr (Claude/Agents/RAG architecture)
  • Ultra-Premium: $300-999/hr (autonomous systems, Claude Code coaching, agentic architecture)

Key: The $5.10 gap between average ($44.10) and median ($39.00) is the most important rate signal in this report. The middle of the market is steady at ~$39. The premium tier widened. The way to capture the premium is AI-vendor specialization (Claude, OpenAI) plus a vertical (agency, e-commerce, real estate, investment).


Q3 2026 Outlook

Expected June-August Trends

  1. Volume: 3,700-4,000 monthly jobs likely sustains, with composition continuing to favor AI-framed over platform-framed
  2. Rates: $42-44/hr average appears achievable; the new structural floor may have moved above $40 after all—just not the way February's data suggested
  3. GoHighLevel: Watch June for confirmation or reversal of the 1,000+ threshold. If it holds, GoHighLevel is the single most important non-AI category to specialize in.
  4. Platform contraction: Zapier/n8n/Make.com need at least one month of stabilization to argue the May collapse isn't a permanent reframe
  5. AI tier scale: Claude vs OpenAI dynamic worth tracking monthly; first vendor to break clearly above 700 will be the de facto incumbent
  6. Power Automate: Repeat performance in June would mark a genuine Microsoft re-entry
  7. AI Agents: 477 jobs is the floor; this category will likely lead growth in Q3

Market Structure Evolution

What's Happened (13 months):

  • Total volume contracted -29.8% from July 2025 peak; settled in a 3,700-4,000 band
  • Rates round-tripped from $39.10 → $43.27 → $39.46 → $44.10—new all-time high
  • Named platforms (Zapier, n8n, Make.com) all crossed into double-digit total decline
  • GoHighLevel emerged as a single-application category leader (1,064 jobs)
  • AI-keyword tracking went live with Claude and OpenAI as effective co-leaders
  • The "platform vs platform" frame stopped describing the market

What's Next:

  • The taxonomy that worked from May 2025 through April 2026 (track the platforms, watch the apps) is no longer sufficient
  • AI-vendor tracking is now mandatory infrastructure for understanding this market
  • The split between premium ($75+) and entry ($25-40) is widening—the middle is shrinking
  • GoHighLevel saturation risk in Q3—watch for sub-vertical specialization as the competitive response

Methodology

Data Source: Upwork job export CSVs (May 2025 - May 2026) Analysis Method: Keyword search in job titles and descriptions (substring matching) Platform Keywords: "Zapier", "Make.com"/"Integromat", "n8n", "Power Automate" Application Keywords: Specific product names in job descriptions AI Keywords (new May 2026): Claude/Anthropic, OpenAI/GPT, AI Agents, RAG, Vector DBs, LangChain, Voice AI, AI Builders, MCP, Embeddings Rate Calculation: Average and median of hourly maximum rates where provided (n=1,534 for May 2026)

Limitations:

  • Jobs may mention multiple platforms and AI categories (overlap exists, especially within AI tier)
  • Generic automation jobs without platform or AI mentions excluded
  • Rates are posted maximums, not actual contracted rates
  • Sample represents Upwork marketplace only
  • Substring matching may catch incidental mentions (e.g., "excel" in "excellent")
  • AI tier May 2026 numbers are a new baseline; no month-over-month comparison available until June

Report Generated: June 2026 Next Update: June 2026 data (expected July 2026) Questions/Feedback: Via GitHub Issues


This analysis is part of the ongoing Upwork Automation Market Analysis project tracking the evolution of the automation consulting marketplace.

High-Paying Automation Opportunities Guide

May 2026 Market Analysis

Report Date: June 2026 Data Period: May 2025 - May 2026 High-Paying Jobs Tracked: 179 jobs at $75+/hr in May


Executive Summary

May 2026 broke the rate ceiling. High-paying opportunities expanded to 179 jobs at $75+/hr (up from April's 139)—the highest count since July 2025's volume peak and a +28.8% MoM increase against a +6.4% volume rebound. Average rates surged to $44.10/hr (+11.8% from April), establishing a new all-time high that exceeds February's previous record of $43.27. The premium share (4.6%) returns to February's peak level.

The market structure has shifted decisively. Total volume rebounded to 3,879 jobs (+6.4% MoM) while platform mentions contracted sharply—Zapier shed -42.8% MoM, n8n -35.7%, Make.com -18.3%. The platforms are losing share to direct AI tooling: Claude/Anthropic appears in 663 jobs, OpenAI/GPT in 634, AI Agents in 477. For the first time in tracking, AI keyword mentions rival platform mentions, and the premium tier is being rebuilt around AI-native engineering work, not orchestration platforms.

Bottom Line: April was the round-trip bottom, not the new floor. May's $44.10 is the highest average rate ever recorded, driven by AI work commanding $150-500/hr at the top of the stack. The premium tier has rebuilt itself faster than expected—but it has rebuilt around AI engineering, not platform expertise. The 179 high-paying jobs represent the strongest premium market since tracking began.


Rate Tiers & Market Reality

May 2026 Rate Breakdown

TierRate RangeJobs AvailableRequirementsMarket Trend
Ultra-Premium$150-999/hr31 jobsAI/Claude engineering + agentic systemsExpanded from 19
Premium$100-150/hr74 jobsMulti-platform + AI + CRMExpanded from 49
Expert$75-100/hr73 jobsPlatform certified + AI integrationStable from 71
Experienced$50-75/hr304 jobsMulti-platform competencyStrong
Mid-Tier$40-50/hr283 jobsSingle platform proficiencyExpanded
Entry$25-40/hr421 jobsBasic automation tasksStable

Key Insight: May's premium expansion is concentrated at the top. Ultra-premium ($150+) grew +63.2% MoM (19 → 31 jobs), and the premium tier ($100-150) expanded +51.0% (49 → 74). The expert tier ($75-100) held essentially flat. The premium market isn't redistributing this month—it's expanding upward. Median rate ($39.00) sits $5.10 below average, the widest gap in tracking, confirming that a thicker premium top is pulling the average up while the middle and bottom remain anchored.

Average Rate Evolution

MonthMarket AverageHigh-Paying Count ($75+)Premium ShareTrend
May 2025$39.10/hr1533.6%Baseline
July$39.61/hr2143.9%Peak volume
November$38.79/hr1393.3%Trough
December$37.58/hr1443.7%Rate floor
January 2026$40.20/hr1654.2%First all-time high
February$43.27/hr1704.6%Second all-time high
March$40.66/hr1674.2%Correction from peak
April$39.46/hr1393.8%Round-trip to baseline
May$44.10/hr1794.6%New all-time high

Analysis: May's $44.10 invalidates the April thesis that 2025 baseline was the new equilibrium. The market didn't revert—it consolidated below $40 for one month before launching higher. But the composition has changed: where February's spike was Q1 budget-driven across all platforms, May's spike is AI-driven, with Claude and OpenAI work absorbing premium budgets that previously went to platform specialists. The premium tier has rebuilt itself in a new shape.


Ultra-Premium Opportunities ($150-999/hr)

Profile Requirements

Technical Stack:

  • Claude API mastery (Claude Code, tool use, agentic systems, computer use)
  • OpenAI API and production agent deployment
  • Agentic system architecture (multi-step reasoning, memory, observability)
  • Python automation engineering (production-grade, not scripts)
  • RAG architecture and vector database integration
  • Custom development (Python, TypeScript, Node.js)
  • Self-hosted infrastructure (Docker, Kubernetes, observability)

Industry Knowledge:

  • Commercial real estate intelligence platforms
  • Investment firms and SME deal flow automation
  • E-commerce ad operations (high-spend Meta accounts)
  • Multi-location service businesses (RevOps modernization)
  • Industrial automation (PLC, manufacturing systems)
  • Boutique fitness and luxury hospitality operations

Proven Track Record:

  • Production AI agent deployments with metrics
  • $75K+ project portfolio
  • Quantified business outcomes
  • Active GitHub or technical content presence
  • Senior engineering background (not just integration work)

May Market Reality

Ultra-premium opportunities expanded sharply to 31 jobs in May (from 19 in April), driven almost entirely by AI engineering work. Of the top jobs in May:

  • 8 explicitly mention Claude, AI agents, or agentic systems
  • 3 are RevOps/fractional executive roles for scaling businesses
  • 2 are specialized technical builds (Python automation, industrial PLC)

Entry Barrier: Very high—and the bar has shifted again. April's premium tier was "AI-native systems engineer." May's tier is "production agentic systems engineer with industry context." The phrase "agentic systems" now appears in the ultra-premium job posts directly.

Actual May Examples

Example 1: Python Automation Tool Developer

  • Rate: $999/hr
  • Requirements: Senior Python engineer for desktop automation tool managing multiple Chrome browser sessions
  • Project: Stable, efficient system for parallel browser session control
  • Context: Highest single rate observed in May; specialist Python engineering commands ultra-premium regardless of AI framing

Example 2: AI Automation Engineer — Agentic Systems & API Orchestration

  • Rate: $250/hr
  • Requirements: Senior automation engineer with deep experience in agentic systems and multi-service integrations at scale
  • Project: Build reliable, observable, maintainable automation layer for production environment
  • Context: "Agentic systems" now a standalone job category at the premium tier

Example 3: Claude Code Coach & Agentic AI Trainer

  • Rate: $250/hr
  • Requirements: Deep production experience with Claude Code, Anthropic tooling, project sequencing
  • Project: Teach a commercial real estate brokerage's founding team to build AI products alongside fractional CTO
  • Context: Claude Code as a billable specialty—coaching/training the new premium adjacent category

Example 4: AI Automation Specialist Using Claude

  • Rate: $200/hr
  • Requirements: Build AI-driven skills and automated workflows using Claude
  • Project: Enhance company processes through Claude-based automation
  • Context: Generic Claude positioning still commands $200/hr at the premium ceiling

Example 5: Fractional RevOps & Workflow Modernization Partner

  • Rate: $200/hr
  • Requirements: Operational systems partner for multi-location service business
  • Project: Scale sales workflows, reporting visibility, cross-department coordination
  • Context: Fractional-executive RevOps work persists as a non-AI premium category

Premium Opportunities ($100-150/hr)

Profile Requirements

Core Competencies:

  • Production AI integration (Claude API, OpenAI API, not just chat wrappers)
  • Deep platform expertise (Zapier, n8n, or Make.com) as a delivery layer
  • CRM specialization (GoHighLevel surge, HubSpot stability)
  • Industry-specific positioning
  • Strategic consulting beyond implementation

Differentiators:

  • Production AI agent deployments
  • Published case studies with quantified ROI
  • Platform certifications layered with AI capability
  • Active thought leadership presence
  • Proprietary frameworks or templates

May High-Demand Segments

1. AI Automation Engineering ($120-250/hr)

Opportunity: AI Agents (477 mentions), Claude/Anthropic (663), OpenAI/GPT (634)—the new premium core

Skills Needed:

  • Claude API (tool use, computer use, agentic systems)
  • OpenAI API (function calling, structured outputs, Assistants API)
  • Agent orchestration frameworks
  • RAG architecture (378 mentions—now mainstream)
  • Production deployment, observability, cost optimization

Why Premium: May's premium tier expansion is concentrated here. Multiple $150/hr Claude API pipeline builds, Claude operations engineering roles, and autonomous agent development jobs posted in May. The category has scaled from "emerging" in March to "dominant" in May.

May Insight: Claude mentions (663) now exceed all but one tracked platform. AI engineering has become the second-largest specialization signal in the market, behind only Zapier.

2. GoHighLevel Agency Automation ($100-150/hr)

Opportunity: 1,064 jobs—new all-time high, +54.9% MoM, +89.7% since May 2025 baseline

Skills Needed:

  • GoHighLevel platform mastery (workflows, CRM, funnels, snapshots)
  • AI integration with GHL workflows
  • White-label agency solutions
  • Marketing automation and funnel optimization
  • Multi-location/franchise configurations

Why Premium: GoHighLevel's May number is the single most surprising data point in the report. At 1,064 jobs, GHL now exceeds every tracked platform except Zapier and exceeds n8n by 259 jobs. Agency demand is not just resilient—it's the dominant growth story of 2026.

May Insight: GoHighLevel at 1,064 jobs while platform mentions broadly contracted means GHL has become a category of its own, separate from the Zapier/n8n/Make.com orchestration market.

3. RAG + Vector Architecture ($100-150/hr)

Opportunity: RAG (378 mentions, baseline reading), Vector DBs (43), Embeddings (13)

Skills Needed:

  • Retrieval-augmented generation architecture
  • Vector database selection and operation (Pinecone, Weaviate, Chroma, Qdrant)
  • Embedding model selection and evaluation
  • Chunking and indexing strategy
  • Hybrid search and reranking

Why Premium: RAG is now baseline-tracked at 378 mentions in its first month—larger than several established platforms. The architecture is no longer experimental; it's a billable specialization for businesses building knowledge systems on top of their own data.

4. Voice AI Implementation ($100-200/hr)

Opportunity: 237 Voice AI mentions in May—the emerging niche has matured

Skills Needed:

  • Retell, Vapi platform expertise
  • Conversational AI design and prompt engineering
  • Telephony integration and low-latency optimization
  • Industry-specific voice agent design
  • CRM and scheduling integration

Why Premium: Voice AI mentions at 237 confirm what April's data hinted at: AI receptionists and voice agents are now a real demand category, not an edge case. Industries adopting include construction, real estate, fitness, and senior care.


Expert Tier Opportunities ($75-100/hr)

Profile Requirements

Core Skills:

  • Deep expertise in one platform OR
  • Competency in two platforms layered with AI
  • 50+ completed automations
  • Industry-specific knowledge
  • Project management capabilities

Minimum Credentials:

  • 10+ client references
  • Platform certification
  • Public portfolio with case studies
  • One AI integration demo or case study

Resilient Segments

1. Claude/OpenAI Integration ($75-100/hr)

Opportunity: AI integration work now dominates the expert tier

Focus:

  • Claude API integration with existing platforms
  • OpenAI integration for content/data extraction
  • Workflow enhancement with AI nodes
  • Document processing automation
  • Prompt engineering for client workflows

Why Growing: Of May's 73 expert-tier jobs, a meaningful portion mention Claude, GPT, or AI integration. Generic "AI-enhanced" automation work has compressed from premium ($100-150) to expert ($75-100) as the work has standardized.

2. GoHighLevel Implementation ($75-100/hr)

Opportunity: 1,064 GoHighLevel jobs in May (all-time high)

Focus:

  • GoHighLevel agency setup and onboarding
  • Snapshot creation and template builds
  • Funnel and pipeline configuration
  • Workflow automation within GHL
  • Integration with external CRMs and platforms

Why Stable: The sheer volume of GHL work creates a deep expert-tier market. Not every GHL job is premium; many are implementation work at $75-100/hr.

3. CRM Implementation ($75-100/hr)

Opportunity: CRM mentions at 1,425 in May (near-record)

Focus:

  • HubSpot configuration and onboarding (312 jobs in May)
  • Salesforce admin and customization (71 jobs)
  • Zoho implementation (81 jobs)
  • CRM data migration and consolidation

Why Stable: CRM demand remains the most resilient sub-segment. The category continues to absorb demand regardless of platform-market volatility.

4. Zapier Advanced Implementation ($75-100/hr)

Opportunity: 1,021 jobs—still the largest single orchestration platform

Focus:

  • Zapier Tables and Interfaces
  • Complex multi-step workflows with AI nodes
  • Error handling and monitoring
  • Migration from legacy automation
  • Zapier + Claude/OpenAI integration patterns

Why Relevant: Despite Zapier's -42.8% MoM decline, 1,021 jobs is still the largest orchestration platform. Expert-tier Zapier work paired with AI integration is the safe positioning for May.


Navigating the Premium Expansion

May Market Reality

Market Status:

  • Total jobs: 3,879 (+6.4% MoM)
  • Average rate: $44.10/hr (new all-time high, +11.8% MoM)
  • Median rate: $39.00/hr (the average-median gap of $5.10 is the widest in tracking)
  • High-paying jobs: 179 (+28.8% from April, 4.6% share)
  • Ultra-premium ($150+): 31 jobs (up from 19)
  • Expert tier ($75-100): 73 jobs (stable)
  • Max rate: $999/hr (Python automation specialist)

What This Means:

  • Premium share is expanding rapidly (3.8% April → 4.6% May)
  • Ultra-premium tier grew +63% MoM
  • AI engineering work is absorbing premium budgets
  • Platform mentions contracted sharply across the board
  • Average-median divergence confirms top-heavy growth, not broad rate inflation

The AI Premium is Real

12-Month Average Rate Journey:

  • May 2025: $39.10/hr (baseline)
  • December: $37.58/hr (trough)
  • February 2026: $43.27/hr (first peak)
  • April: $39.46/hr (round-trip)
  • May 2026: $44.10/hr (new all-time high)

Implication: April's reversion to baseline was a one-month event, not a structural floor. May confirms what March hinted at: the premium tier has rebuilt itself, but around AI engineering rather than platform mastery. For specialists with Claude/OpenAI production experience, May is the strongest market in tracking history.

The New Premium Map

Expanding (~40% of premium tier):

  • AI agent engineering ($150-500/hr)
  • Claude Code coaching and training ($200-250/hr)
  • Production agentic systems ($200-300/hr)
  • RAG architecture ($100-200/hr)

Stable (~45% of premium tier):

  • GoHighLevel agency automation ($100-150/hr)—all-time high volume
  • CRM specialists ($75-150/hr)
  • HubSpot enterprise marketing ($90-140/hr)
  • Voice AI implementation ($100-200/hr)

Compressing (~15% of premium tier):

  • Platform-only generalists without AI
  • Make.com-only positioning
  • Excel/legacy productivity specialists

Action Plan

If Revenue Growing: Build AI Production Credentials Now

Immediate:

  1. May is the strongest premium market in tracking—lean into the AI tier aggressively
  2. Build a production Claude agent demo (tool use, multi-step, observable)
  3. Document one agentic system deployment with metrics
  4. Target ultra-premium AI work ($200-500/hr) for selective engagement
  5. GoHighLevel at all-time high—if you have the relationship, expand

Q3 Strategy:

  1. Position as production AI engineer, not "AI integration specialist"
  2. Develop RAG or agentic system case study
  3. Convert May/Q2 project work to retainers before Q3
  4. Build thought leadership around Claude Code, agentic systems, voice AI

If Revenue Stable: Add AI Engineering Layer Now

Actions:

  1. The premium gate has moved—platform expertise alone no longer commands $100+
  2. Pair existing platform expertise with one AI capability (Claude API, RAG, agents)
  3. Add GoHighLevel if not already (1,064 jobs—dominant CRM category)
  4. Target $100-150/hr with AI-augmented positioning

Goal: Move from expert ($75-100) into premium ($100-150) by adding AI engineering layer

If Revenue Down: Volume + AI Layer

Immediate:

  1. Market expanded +6.4% MoM with rate inflation—more opportunity available
  2. Target $50-75/hr range (304 jobs) with AI-augmented positioning
  3. Add Claude or OpenAI API integration to portfolio (any project counts)
  4. GoHighLevel implementation work at $75-100/hr is the largest accessible category

30-Day Plan:

  1. Complete one Claude API or OpenAI API integration project (paid or portfolio)
  2. Complete GoHighLevel certification
  3. Build 2 AI-integrated automation demos
  4. Target 25+ proposals per week with AI-augmented positioning

Rate Optimization Strategies

1. Reposition as Production AI Engineer, Not Integration Specialist

Strategy: The premium tier has moved from "AI integration" to "production AI engineering"

Before: "Automation specialist with Claude/OpenAI integration experience" After: "Production AI engineer — I build observable, reliable agentic systems"

Tactics:

  • Build a Claude tool-use agent with logging and error handling
  • Document an agentic system with observability and cost metrics
  • Master Claude Code as a billable specialty (May data confirms it commands $200-250/hr)
  • Position around production characteristics: reliability, observability, cost

Rate Impact: +50-100% premium for production positioning vs generic AI integration

2. GoHighLevel + AI Stacking

Strategy: GoHighLevel at all-time high (1,064 jobs) + AI capability = differentiated agency offer

Before: "GoHighLevel specialist" After: "GoHighLevel + AI implementation lead — automated agency workflows with intelligent agents"

Tactics:

  • Build GHL + Claude integration patterns (intelligent routing, lead scoring, content generation)
  • Develop snapshot templates with AI nodes
  • Position around agency outcomes (lead conversion, white-label deployment)
  • Target the $100-150/hr GHL agency category

Rate Impact: +30-50% for GHL + AI vs GHL-only positioning

3. Value-Based Pricing for AI Work

Strategy: Decouple AI engineering from hourly rates with outcome-priced packages

Package Examples:

  • "Claude Agentic System Build: $30,000-75,000" (production agent with observability)
  • "RAG Knowledge System: $20,000-45,000" (vector DB + retrieval + chat interface)
  • "Voice AI Receptionist: $15,000-30,000" (Retell/Vapi + CRM integration)
  • "GoHighLevel Agency + AI Setup: $15,000-25,000" (full GHL + Claude integration)

Benefits:

  • Insulates from hourly compression
  • Premium positioning via production outcomes
  • AI work especially fits outcome pricing (deployable artifact)

4. Retainer Conversion Around AI Operations

Strategy: AI systems need ongoing operation—convert builds into managed AI services

Retainer Tiers:

  • Monitoring: $3,000-5,000/month (uptime, cost tracking, prompt updates)
  • Optimization: $5,000-12,000/month (continuous improvement, new workflows, model upgrades)
  • Strategic: $12,000-30,000/month (AI roadmap, training, expansion)

May Context: AI systems in production require ongoing tuning. The retainer category is structurally larger for AI work than for static automation.


Platform Strategy for Q3 2026

May Landscape: Platform Mentions Collapsed

May Facts:

  • Zapier: 1,021 jobs (26.3% of tracked platform mentions)—-42.8% MoM
  • n8n: 805 jobs—-35.7% MoM, total since May 2025 now firmly negative
  • Make.com: 638 jobs—-18.3% MoM
  • Power Automate: 73 jobs (+143% MoM—the only platform with growth)
  • All three major platforms declined simultaneously and steeply

Strategic Implications:

Zapier Positioning:

  • Still the largest single orchestration platform by volume
  • -42.8% MoM is the steepest single-month decline in tracking
  • Likely reflects categorization shift: jobs labeled "AI automation" rather than "Zapier automation"
  • Strategy: Maintain as delivery platform, lead positioning with AI engineering

n8n Positioning:

  • Total since May 2025 baseline now firmly negative
  • Premium niche intact for technical depth (May $300/hr OpenClaw example referenced in April)
  • Combined with Claude/AI work, still commands $100-150/hr
  • Strategy: Niche premium positioning only; not primary platform

Make.com Positioning:

  • Continued contraction (-18.3% MoM)
  • No recovery thesis remains viable
  • Strategy: Secondary platform only

Power Automate Positioning:

  • +143% MoM (73 jobs)—the only growth signal among platforms
  • Small sample size, but the only platform moving in the right direction
  • Enterprise Microsoft shops driving demand
  • Strategy: Worth watching; potential niche if June confirms

The AI Replacement Thesis:

  • Platform mentions collapsed -35% to -43% in a +6.4% market
  • AI keyword mentions (Claude 663, OpenAI 634) now rival platform mentions
  • Job posters are increasingly framing work as "AI automation" rather than "Zapier/n8n automation"
  • The platform categorization is being absorbed by the AI tooling categorization

Application Strategy

Safe Bets (Major Growth Stories)

1. GoHighLevel (+89.7% since May 2025 baseline)

  • 1,064 jobs—new all-time high, dominant CRM category
  • +54.9% MoM, largest single-month gain in tracking
  • Agency demand structurally insulated
  • Positioning: Agency CRM + AI automation specialist

2. HubSpot (still positive YoY)

  • 312 jobs in May—softened slightly but holds the second-CRM position
  • Certification still commands premium
  • Positioning: Enterprise marketing automation with AI layer

3. Airtable (374 jobs)

  • Stable mid-tier application, frequent pairing with AI workflows
  • Multiple May ultra-premium examples featured Airtable + AI
  • Positioning: Airtable + AI knowledge systems

4. Slack (277 jobs)

  • Stable team workflow integration point
  • Common AI agent target (notifications, summaries, routing)
  • Positioning: Slack-integrated AI agents

Watch List

Power Automate (73 jobs, +143% MoM)

  • Only platform with growth; small sample size
  • Microsoft enterprise context
  • Watch: June for confirmation

Salesforce (71 jobs)

  • Softer May reading after April recovery
  • Enterprise budget cycles to monitor
  • Watch: Whether recovery resumes in Q3

Notion (197 jobs)

  • Continued decline, but small flat patches earlier in spring
  • Watch: Whether decline stabilizes

Avoid/Deprioritize

Structural Decline:

  • Excel: 275 jobs—volatile within an overall decline trend
  • Trello: 14 jobs—near-zero relevance
  • Asana: 45 jobs—declining and shallow
  • Jira: 13 jobs (baseline reading—small category)

Strategy: Continue exiting legacy productivity tools. Focus capital on AI engineering + GoHighLevel + CRM.


AI Tier (NEW — May 2026 Baseline)

May 2026 is the first month tracking AI-keyword mentions. These are baseline readings, not trends. They will become comparable starting June.

AI CategoryMay 2026 MentionsContext
Claude/Anthropic663Largest AI category; rivals Zapier in size
OpenAI/GPT634Near-parity with Claude
AI Agents477Agentic systems as standalone job category
RAG378Retrieval architecture is mainstream
Voice AI237Retell/Vapi market maturation
MCP80Model Context Protocol emerging
LangChain66Framework category small but established
AI Builders44Lindy/Bardeen/Gumloop/Relevance/CrewAI combined
Vector DBs43Pinecone/Weaviate/Chroma/Qdrant combined
Embeddings13Specialist niche

Premium Implication: Claude and OpenAI mentions combined (1,297) exceed any individual platform's mentions. The premium tier has rebuilt itself around these categories. For the next 12 months, AI-tier tracking will be the most important signal in this report.


Q3 2026 Outlook

Expected June-August Trends

June 2026:

  • Volume likely stabilizes in 3,700-4,100 range
  • Rates expected to consolidate around $42-44/hr (no immediate further expansion)
  • GoHighLevel momentum will face a comparison test (1,064 is a high bar)
  • Platform mention recovery would signal that May's collapse was a categorization shift, not structural

July-August 2026:

  • Summer cycle historically softer for hiring
  • AI engineering work likely insulated from seasonal patterns
  • RAG and agentic system work expected to grow as categories mature
  • Voice AI mentions likely cross 300

Q3 Bottom Line:

  • New market reality: ~3,800-4,100 monthly jobs at $42-44/hr average
  • Premium market share around 4.5-5.0% (AI tier is the driver)
  • AI engineering is now the primary growth specialty
  • GoHighLevel is the dominant CRM category

Final Recommendations

The Premium Positioning Formula (Q3 2026)

1. AI Foundation (Now Required for Premium):

  • Claude API: Production tool use, agentic systems, Claude Code (663 mentions)
  • OpenAI API: Function calling, Assistants, structured outputs (634 mentions)
  • RAG architecture: Vector DB selection, chunking, retrieval (378 mentions)
  • Voice AI: Retell/Vapi for service business receptionists (237 mentions)

2. CRM Foundation (Choose One):

  • GoHighLevel: All-time high (1,064 jobs), agency focus, $100-150/hr
  • HubSpot: Stable second-CRM (312 jobs), enterprise, $90-140/hr
  • Salesforce: Softer May but enterprise premium, $100-180/hr

3. Platform Layer (Delivery, Not Lead Positioning):

  • Zapier: Largest orchestration platform; use as delivery layer
  • n8n: Premium niche for technical AI/agent work
  • Make.com: Secondary only

4. Proof and Positioning:

  • One production AI deployment with metrics
  • Industry-specific case study
  • Active thought leadership (Claude Code, agentic systems, RAG)
  • Value-based pricing model

Formula Result: $120-250/hr sustainable rates, in the strongest premium market on record

The Bottom Line

May 2026 is the strongest premium market in tracking history.

The numbers:

  • $44.10/hr average—new all-time high, exceeding February's previous record by +1.9%
  • 179 premium jobs at $75+ (4.6% share, ties February's high)
  • 31 ultra-premium jobs (highest count tracked)
  • GoHighLevel at 1,064 jobs—all-time high, +89.7% since May 2025 baseline
  • Claude/Anthropic at 663 mentions—rivals Zapier in size on first baseline reading
  • Median rate $39.00 — $5.10 below average, the widest gap in tracking

Thriving Segments:

  • AI agent engineering ($200-500/hr)—the new premium ceiling
  • Claude Code coaching and production work ($200-250/hr)
  • GoHighLevel agency automation ($100-150/hr, all-time high volume)
  • RAG architecture ($100-200/hr, mainstream as of May)
  • Voice AI implementation ($100-200/hr, 237 mentions)
  • Production Python engineering ($999/hr ceiling observed)

Struggling Segments:

  • Platform-only generalists without AI
  • Make.com-only positioning
  • Excel/legacy productivity specialists
  • Sub-$50/hr generic automation work

April's reversion was a one-month event. May proves the premium tier rebuilt itself faster than expected—and rebuilt around AI engineering rather than platform mastery. The platform mentions collapsed (-35% to -43%) in a +6.4% market because the work is now being categorized as AI automation, not Zapier/n8n automation.

For specialists with Claude/OpenAI production experience, May is the strongest market on record. For platform generalists without AI capability, the gate to premium pricing has moved—and is now harder to clear than it was in February.

More premium work. Higher average rates. AI engineering as the new ceiling. GoHighLevel as the dominant CRM. Q3 belongs to production AI engineers.


Resources

AI/Claude Engineering:

  • Anthropic Claude API documentation, tool use, computer use, agentic systems
  • Claude Code documentation and production patterns
  • OpenAI Cookbook (agents, function calling, Assistants API, structured outputs)
  • LangChain or custom Claude agents for orchestration
  • Vector databases (Pinecone, Weaviate, Chroma, Qdrant) for RAG

Platform Mastery:

  • Zapier: Tables/Interfaces, AI nodes, error handling (delivery layer)
  • n8n: Self-hosting, custom nodes, AI agent integration (premium niche)
  • Power Automate: Microsoft enterprise context (watch list)

CRM Specialization:

  • GoHighLevel: Certification program, snapshots, AI integration patterns (all-time high demand)
  • HubSpot: HubSpot Academy (free certification, stable strength)
  • Salesforce: Trailhead learning platform

Business Skills:

  • Value-based pricing for AI engineering work
  • Production AI case study development
  • AI operations retainer model design
  • Thought leadership around Claude Code and agentic systems

Report Generated: June 2026 Based on: Approximately 57,665 jobs analyzed (May 2025-May 2026) High-Paying Jobs Tracked: 179 at $75+/hr in May (4.6% of market) Next Update: June 2026 data (expected July 2026)


Part of the Upwork Automation Market Analysis Project Tracking the evolution of automation consulting opportunities

Data: JSON · CSV